FAQ
✨ When will my order ship?
All orders ship the same day, 7 days a week — even on full moons and Mercury retrogrades. You’ll receive a tracking number once it’s on the way.
📦 How long will delivery take?
UK: Next-day
Europe: 1–3 weeks
USA/Canada: 2–4 weeks
Rest of World: 3–5 weeks
Expedited options: Available at checkout — usually 3–7 days worldwide
💌 Do you offer tracked shipping?
Yes — all orders are tracked by default. No mystery parcels wandering the void.
💔 My item arrived damaged / didn’t arrive — what now?
If your order was damaged or lost, I will replace it — no fuss. Just message me with your order number and any photos if applicable.
🔁 Can I return a deck?
Returns are accepted if the item is unused and in original condition. The buyer covers return shipping. Please contact me within 14 days of receiving your order.
🧾 Will I have to pay customs/import taxes?
If you’re outside the UK, customs fees may apply depending on your country’s policies. These are the buyer’s responsibility. Sadly, I don’t control customs… yet.
🔒 Can I copy, resell, or reproduce your decks?
Nope — sorry, enchantments are non-transferable.
All artwork, writing, and designs are original and copyrighted. Reproduction, printing, or resale without permission is not allowed.
🧙♀️ Can I stock your decks in my shop?
Maybe! I work with a small number of trusted international resellers. If you're interested, feel free to message me with details about your shop.
🐾 Do you really have German Shepherds?
Yes. Two. They help with packaging by judging me silently and sitting on bubble wrap.