FAQ

✨ When will my order ship?

All orders ship the same day, 7 days a week — even on full moons and Mercury retrogrades. You’ll receive a tracking number once it’s on the way.


📦 How long will delivery take?

UK: Next-day

Europe: 1–3 weeks

USA/Canada: 2–4 weeks

Rest of World: 3–5 weeks

Expedited options: Available at checkout — usually 3–7 days worldwide


💌 Do you offer tracked shipping?

Yes — all orders are tracked by default. No mystery parcels wandering the void.


💔 My item arrived damaged / didn’t arrive — what now?

If your order was damaged or lost, I will replace it — no fuss. Just message me with your order number and any photos if applicable.


🔁 Can I return a deck?

Returns are accepted if the item is unused and in original condition. The buyer covers return shipping. Please contact me within 14 days of receiving your order.


🧾 Will I have to pay customs/import taxes?

If you’re outside the UK, customs fees may apply depending on your country’s policies. These are the buyer’s responsibility. Sadly, I don’t control customs… yet.


🔒 Can I copy, resell, or reproduce your decks?

Nope — sorry, enchantments are non-transferable.
All artwork, writing, and designs are original and copyrighted. Reproduction, printing, or resale without permission is not allowed.


🧙♀️ Can I stock your decks in my shop?

Maybe! I work with a small number of trusted international resellers. If you're interested, feel free to message me with details about your shop.


🐾 Do you really have German Shepherds?

Yes. Two. They help with packaging by judging me silently and sitting on bubble wrap.